Prescriptions

Patients on long-term medication and approved for repeat prescriptions can order in a number of ways. The easiest way to order repeat prescriptions is:

• using the GP online system

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

This account shows you all your repeat medicine and dosage and you can choose the ones you need.

We do not take repeat prescription requests over the phone or email.

You can also:

• drop the tear-off repeat slip in at reception with the required items clearly marked.
• post the tear-off repeat slip to us, enclosing a stamped addressed envelope if you want us to post it back to you
• organise for the chemist to order your prescription on your behalf - please discuss this with your chemist

Arrangements can also be made to have your prescription delivered to a local pharmacy. You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

Your local pharmacy now provides many additional services that you can access instead of seeing the GP. 

The service will include the assessment and treatment of acute common clinical conditions. Conditions may include but are not limited to or include all of:

• Urinary tract infections
• Respiratory infections
• Ear, nose and throat
• Dermatological presentations
• Allergies
• Eye infections (in conjunction with local optometry services)

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs24.scot)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.